FREQUENTLY ASKED QUESTIONS
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What areas do you serve?
We currently serve Santa Barbara County and surrounding areas. When you check out you will be asked to enter your zip code to check if we deliver to your area. If you’re outside our standard service area, feel free to email us—we may be able to accommodate your request depending on availability and travel logistics.
What to expect
The photos shown are intended to represent the style and feel of the arrangements, but each design will have its unique artistic interpretation by our floral designers. Because we work with fresh, live florals, substitutions may be necessary based on seasonality, weather conditions, and availability. Rest assured, we will always do our best to match your vision, color palette, and overall aesthetic.
What is your order minimum?
Our order minimum is $500 before taxes. You will not be able to check out from our wedding collection if your total is less than $500.
What if my date is not available?
If your date is unavailable, it means we are fully booked. However, feel free to email us, as exceptions may be possible. In some cases, we may be able to deliver your flowers a day early. Contact us via our chat feature or email us at becky@hauteblossomsfloral.com.
How far in advance do I need to place my order?
We strongly recommend booking six or more weeks, if not months, ahead, as our dates fill up quickly. We require bookings at least 7 days in advance.
Can I add to my order?
Yes! You can add to your order up to three weeks before your event. Additions can be placed through the store, or you can email us to receive an additional invoice.
What is your cancellation policy?
Cancellations may be made 30 days prior to your event/delivery date. To cancel, email becky@hauteblossomsfloral.com. Please include your name, phone number and order #. There is a 10% cancellation fee.
Is a la carte less expensive than full-service?
Our curated selections in The Shop Haute Blossoms feature luxury-level designs at a similar price point to our full-service bookings. The key difference is that The Shop products are an A La Carte offering, a more streamlined and simplified experience, ideal for clients who don’t require extensive customizations or full-scale installations.
What if I need help deciding what to purchase?
Use our chat feature!
Do you offer consultations?
If you're interested in a consultation, please fill out our Haute Blossoms Inquiry Form form. Clients booking through The Shop website do not receive preliminary consultations, after placing an order, we may schedule a brief call to confirm delivery details IF needed.
Can I pick up my flowers?
At this time, we only offer delivery. Our goal is to provide gorgeous flowers at no hassle to you.
When is payment due?
Payment is due at checkout. We accept all major credit cards.
Do you set up the flowers?
Yes, we will set up your flowers for you. There is a 15% Delivery and Set up fee that will be added to your cart when you check out. This fee covers our team, vehicle and time on site to create flower magic.
Can I keep my flowers?
All arrangements are designed in vessels you can keep, and this cost is already included in the pricing.
What is strike, and is it included?
Strike refers to the cleanup and removal of flowers at the end of the event. If you need us to handle this, simply add the Strike service to your order. Otherwise the flowers and vases are yours to keep.
Do you provide candles?
We have two crisp, clean votive options for candles. We suggest purchasing from Amazon, Richland or Yummi candles for additional options.
